Online Patient Portal
Easily access your health information by visiting the MyBILH Chart. Use MyBILH Chart to view laboratory and imaging results, medication information, visit history, and more.
Plan Your Care
Get the information and support you need to plan a hospital visit
Your Health Care Journey
Scheduling
Work with your doctor to schedule your procedure and any tests or imaging you need beforehand. Make sure all needed tests are completed before your procedure date. Please have your insurance card ready when you call.
What To Expect
Let us help you schedule and plan for your care.
Find the specialist who is perfect for you.
Visit a location that’s most convenient for you.
Before Your Visit
Whether you are visiting the hospital or planning for a procedure, we can help you navigate BID Milton. Get information on what you need to do before your hospital stay, including pre-admission testing, what to bring and where to go when you arrive.
What To Expect
Get the latest information on our COVID-19 guidance.
Language Assistance & Interpreter Services
We provide medical interpreters.
During Your Visit
Learn what to expect and how you can make the most of your inpatient stay or same-day visit at BID Milton.
What To Expect
Explore dining options at BID Milton for you and your visitors.
We provide interfaith spiritual care and support for patients, families and others.
Help your family and friends know when they can visit and what they need to know before visiting.
After You Leave
Get answers to your questions about billing after your hospital stay. Learn about financial assistance options if you need them. Share your feedback about the care you received during your stay.
What To Expect
Learn how to request copies of the medical records from your hospital visit.
Learn how to join our Patient Family Advisory Council (PFAC) to share your opinions and shape the hospital experience for others.
Get answers to your billing questions and request help paying your medical bills if you need it.
In honor of National Nurses Week (May 6-May 10), BID Milton held its annual Nursing Excellence Awards Luncheon on May 9. CONGRATULATIONS to all of our winners, and THANK YOU to all of our caregivers, who make BID Milton a special place to receive healthcare!
This year's winners are:
Nursing Support – Kim Johnson, ED
New Graduate – Olivia Mahoney, 2N and Kate Hupe, 3N
Nurse Mentor – Regina Carnathan, Peri-Op and Sharon Demio, ICU
Clinical Excellence – Meghan McDonagh, 3N
Compassionate Caregiver – Teresa Kelly, ICU
Physician Collaboration – Rupendra Shrestha, MD, Hospitalist
How do I prepare for my surgery?
Your doctor will schedule any pre-admission testing you may need a few weeks or days before your surgery. You’ll get details about taking your medications in the days and weeks before your surgery.
We also give you directions to follow about eating and drinking the night before your procedure.
Download and read our patient guide to prepare for surgery. We offer the guide in several languages:
What documents do I need to bring with me to the hospital?
When you come to BID Milton for an elective or scheduled surgery, please bring:
- Your driver’s license or other photo identification
- Your insurance cards
- A copy of your Advance Directives
- A copy of your completed health care proxy form, if you have one
Where do I check in when I arrive for my procedure?
When you arrive at BID Milton, enter the hospital through the Highland Street entrance. Then proceed to the surgical services desk.
What happens when I am discharged from the hospital?
Your care team lets you know when your doctor decides you are well enough to go home. Most patients can leave the hospital by noon on their discharge day.
Your nurse gives you instructions about:
- Additional services you may need
- Follow-up appointments
- Home care
- Prescriptions
What if I need more care after I leave the hospital?
Some patients need home health, skilled nursing facility, inpatient rehabilitation facility or long-term care hospital services after discharge. If you need these services, our Care Transitions team coordinates arrangements based on your insurance coverage and input.
Visit the sites below to learn more about these services in your area:
