Act Fast, Call 911
Call 911 or go to the nearest emergency room if you have a life-threatening illness or injury.
Critical Care
Round-the-clock monitoring and care for the most serious medical conditions
Information
Critical Care for Life-Threatening Illnesses and Injuries
When a loved one is facing a serious health challenge, the critical care team at Beth Israel Deaconess Hospital–Milton is here — for them and for you. Our combined intensive care unit (ICU) and coronary care unit (CCU) is designed for patients who've had life-threatening Heart & Vascular conditions, such as heart attack and Stroke.
In our critical care unit, we also treat people with traumatic injuries, serious infections and more. A patient's primary care doctor works with physicians who specialize in the treatment of the patient’s illness to direct their overall care.
Our highly skilled staff use the latest technology to monitor and care for patients twenty-fours a day and seven days a week. They quickly respond to changes in your loved one’s condition.
Our nurses have specialized training, all of them being certified in advanced cardiac life support. We provide compassionate, personalized care for your family member, and we’re here for you, too.
When Your Loved One Is in the ICU/CCU
If your loved one is receiving critical care at BID Milton, you’re likely to have many questions. Here, you’ll find answers to the most common inquiries we receive. You can also find helpful information on our Patients & Visitor page.
Are visitors allowed in the ICU/CCU?
Yes. We recognize that family can play an important role in a person’s recovery. We allow two visitors per patient, and they must be immediate family members, 12 years of age or older.
When are visiting hours?
Visitors are welcome in the critical care unit at any time of the day or night. However, there may be times when we ask family to step out of the patient’s room. Rest is important for critical care patients. It’s generally best to keep your visits brief. Before entering, please contact the nurses’ station using the telephone in the ICU/CCU waiting area. You can also find other helpful visitor information on our Visiting Hours & Policies page.
Can I get updates on my loved one by phone?
We suggest choosing one family member to act as a family spokesperson. This person can speak with our nurses by phone and relay patient updates to other family members and friends. Calls from the spokesperson are welcome 10:00 am – 11:00 am and 9:00 pm – 10:00 pm.
I’m from out of town. Is there a place near the hospital I can stay?
Yes. There are hotels nearby, and several offer discounted rates for patients’ families. The hospital’s patient advocate can provide details. You can reach the advocate at 617-313-1755, extension 1360. Our staff also can assist you.
Critical Care Patient Information Line
For updates on patients in the Critical Care unit, please call our information line.
Services & Specialties
At BID Milton, our specialists work together to ensure your loved one receives the best treatment during their critical care stay:
