Rebecca Blair joined BID-Milton in April 2014. Ms. Blair has 28 years of healthcare experience. She has spent the last two years of her career as the Executive Director of Patient Experience at Boston Medical Center. Prior to that, she worked as Vice President, Service Excellence, Human Resources and Organizational Development at Brigham and Women’s Faulkner Hospital. She has a bachelor of arts degree from Allegany College and Masters degrees from Simmons College and Harvard University. Additionally, Rebecca is a certified master facilitator.